Daraz Order Tracking
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Daraz Order Tracking: Your Ultimate Solution for Tracking Daraz Products! Keep tabs on all your parcels deliveries with ease. To track your products, simply enter your tracking number.
Daraz Contact Number
| City | Phone Number | Email Address | Company Address |
| Karachi | 021111132729 | [email protected] | Al-Rehman Royal Tower, Plot No.C-7, Block-6, KDA Scheme No.16, Federal ‘B’ Area, Karachi |
Official Website Link: https://www.daraz.pk/
Above table contains information about only one center. Daraz has numerous centers in many cities. For city specific information, follow the link https://www.daraz.pk/daraz-shop/
About Daraz
Formed in 2015, Daraz Group embarked on a journey that would see its business expand into diverse product categories and venture into new markets across South Asia. Presently, Daraz proudly stands as the premier e-commerce marketplace in South Asia, operating seamlessly in Bangladesh, Pakistan, Sri Lanka, and Nepal.
Brief History
2022
- Introduction of Daraz’s new brand identity
- Unveiling of South Asia’s inaugural Smart Distribution Centres
2021
- Acquisition of HungryNaki in Bangladesh
- Launch of Koko, an innovative Buy-Now-Pay-Later solution, offering interest-free payment plans
2020
- Overhaul of logistics technology
- Introduction of Daraz Mall
2019
- Introduction of the Daraz Wallet solution
2018
- Acquisition of Daraz by Alibaba
- Comprehensive tech transformation, aligning with Alibaba technology
- Regional launch of Daraz Express as a comprehensive logistics company
2016
- Acquisition of e-commerce rival Kaymu by Daraz
- Entry into the markets of Sri Lanka and Nepal
2015
- Establishment of Daraz Group with a debut in Bangladesh
- Secured €50 million in Series B funding from CDC and Ooredoo
- Transition to a marketplace model
2012
- Launch of Daraz Pakistan as a modest online fashion retailer
Services of Daraz other than Order Tracking
E-commerce Marketplace
Its team operates a leading e-commerce platform, providing a diverse array of products across various categories such as electronics, fashion, beauty, home essentials, and more.
Daraz Mall
Daraz Mall is a curated section within the platform that features verified and authentic products from top brands. It ensures a high-quality shopping experience for customers.
Logistics, Delivery and Daraz Order Tracking
It has a robust logistics network, ensuring efficient and timely delivery of products to customers’ doorsteps. The introduction of Daraz Express further enhances the delivery capabilities. You can track your Daraz products online as well.
Payment Solutions
Daraz facilitates secure and convenient payment options for customers. The Daraz Wallet offers a seamless digital payment solution, while various payment methods, including cash on delivery, cater to diverse preferences.
Buy-Now-Pay-Later (Koko)
Koko, introduced by Daraz, allows customers to make purchases and pay for them later through interest-free installment plans, providing flexibility in payment.
Smart Distribution Centers
Daraz has implemented cutting-edge Smart Distribution Centers, leveraging advanced technology to streamline the order fulfillment process and enhance overall efficiency.
Brand Identity
With the launch of a new brand identity, Daraz has reinvigorated its image, emphasizing a commitment to innovation, reliability, and customer satisfaction.
Regional Expansion
Daraz has expanded its operations across South Asia, serving customers in Bangladesh, Pakistan, Sri Lanka, and Nepal. This regional presence broadens the accessibility of products and services.
Acquisitions
Through strategic acquisitions, such as HungryNaki in Bangladesh, Daraz has diversified its service portfolio and strengthened its position in key markets.
Marketplace Transformation
Daraz has undergone a marketplace transformation, transitioning from a conventional online retailer to a dynamic marketplace model, facilitating a wide range of sellers and products
Purpose of Daraz
Empowering communities through the influence of commerce.
Vision
A leader in South Asia, aiming to impact 50 million lives by 2030.
Frequently Asked Questions
In this situation, you can call the contact number given above.
They do have a broader range of products including beauty, lifestyle, fashion, and electronics.
To determine if you can return a product received from Daraz, check their return policy for eligibility and reasons. If your situation aligns with the policy, initiate the return process through the platform, ensuring the product is in its original condition.
You have a 14-day window from the date of delivery to initiate a refund request. For instance, if your order arrived on the 5th, you can request a return until the 19th.
Refund Processing Times based on Payment Methods:
1) HBL Direct Transfer to HBL Account: 5 working days
2) Debit or Credit Card Payment: Reversal within 10 working days
3) Cash on Delivery (COD): Refunded to Daraz Wallet in 30 minutes
Regrettably, returns cannot be facilitated once the 14-day return period has elapsed.
You will receive updates through messages to stay informed.